Welcome Center Assistant

McCook Community College is looking for a highly qualified full-time Welcome Center Assistant who has office management, data-entry, and excellent and friendly customer service skills. This role is the frontline first contact for visiting students, answering phone calls, and providing support for Student Services initiatives and events, providing data entry and scheduling for recruiting and admissions, and providing back up support to Early Entry, Business Office, and Student Accounts. This position opens the MCC Welcome Center daily: Hours are 8:00 AM to 5:00 PM Monday through Thursday and 8:00 AM to 4:00 PM Friday.  

About us:  Mid-Plains Community College, a legislatively designated 18-county district in West-Central Nebraska, is a comprehensive, open access, public, two-year community college system that offers associate degrees, diplomas, and certificates. MPCC consists of three main campuses, one located in McCook, Nebraska and two located in North Platte, Nebraska. Additionally, four community campus sites in Broken Bow, Imperial, Ogallala, and Valentine with satellite classrooms located throughout the Area. MPCC has a generous benefits package, for more information on our complete benefits follow this link: http://www.mpcc.edu/faculty-staff/human-resources/employee-benefits.php

Minimum Qualifications: Associate degree required and 2 years’ experience in customer service or office management is preferred. Excellent and friendly customer service skills and proficiency with a variety of computer programs and applications are essential. An ideal candidate will have excellent communication via phone, email and in person, problem-solving and people skills, and the ability to multi-task with frequent interruptions. Organizational skills, accountability, and punctuality are a must, as well as strong attention to detail, confidentiality, and a strong work ethic in a team setting. Training will be provided upon hire for MPCC programs and related software. The ability to communicate in multiple languages is helpful but not required.

Application Instructions:  Send a (1) letter of interest, (2) current resume, (3) unofficial transcripts, and (4) a completed MPCC application form (available at www.mpcc.edu) to MPCC Human Resources, 1101 Halligan Drive, North Platte, NE 69101. Fax: 308-534-5770 or email humanresources@mpcc.edu  Only complete application packets will be considered, and the position will remain open until filled. To ensure full consideration, application packets must be received no later than March 24, 2025. Applications will be accepted until the position is filled.

An EEO Employer/Educator.